Single Product Message
Send a single product message to a specific contact.
Product Message in Campaign
Send a product message to a specific contact list.
Send Full Catalog
Send a full catalog to a specific contact list.
🛍️ Single Product Message
1
Click the plus (+) button in the chat canvas
2
Select 'Send Single Product' and click Next
3
Choose the product to send
4
Fill the Body and Footer
Use the body to describe the product clearly. The footer can include CTAs or disclaimers.
5
Click 'Send Products' to dispatch
The message is now visible to your customer.
🧺 Multi Product Message
1
Click the plus (+) button in the chat canvas
2
Select 'Send Multiple Products'
3
Choose your products and organize them into sections
You can create up to 10 sections with 30 products each.
4
Fill the Header, Body, and Footer
5
Click 'Send' to deliver the multi-product layout
Customers can now browse products in sections on WhatsApp.
🗂️ Send Full Catalog
1
Click the plus (+) button in the chat canvas
2
Select 'Send Full Catalog' option
3
Choose catalog (only one is supported per account currently)
WhatsApp currently supports a single catalog per number. More coming soon.
4
Add a Body and Footer for context
5
Click 'Send' to dispatch the full catalog
The full catalog is sent and will be viewable in WhatsApp natively.