This guide explains how Wapikit connects to WhatsApp, what you need to know about Cloud API, and how we handle your data securely and responsibly.
How Wapikit Works
Wapikit is a fully integrated, AI-native solution built on top of the official WhatsApp Business Platform. Here’s how it all fits together:1
Official WhatsApp Integration
Wapikit is an authorized WhatsApp Business Solution Provider (BSP), giving you:
- Verified green tick badge (subject to Meta approval)
- Direct API-level access to WhatsApp
- Fully policy-compliant communication infrastructure
2
Powered by WhatsApp Cloud API
We run entirely on Meta’s Cloud API so you don’t worry about hosting or updates. That means:
- Faster message delivery
- Support for media, templates, and buttons
- Native session tracking + analytics
3
Wapikit Architecture
The key parts of our system:
- Wapikit Dashboard: Where you manage everything
- Wapikit API: For automation and custom integrations
- AI Layer: Human-like replies, smart campaigns, auto-tagging
- WhatsApp Cloud API: Final delivery channel to WhatsApp users
Understanding WhatsApp Cloud API
The WhatsApp Cloud API is what powers your business-to-customer conversations at scale.What is the Cloud API?
- Hosted and maintained by Meta
- Provides secure, reliable access to WhatsApp messaging
- Supports templates, interactive elements, read receipts, and media
- Optimized for speed, uptime, and low-maintenance scaling
Cloud API vs On-Premises API
| Feature | Cloud API | On-Premises API |
|---|---|---|
| Hosting | Meta-hosted | Self-hosted |
| Setup time | Fast (hours) | Complex (weeks) |
| Maintenance | Auto-updated | Manual |
| Scaling | Built-in | DIY |
| Cost structure | Simple + transparent | Complex billing |
Wapikit is built exclusively on the Cloud API to give you best-in-class performance and simplicity.
Benefits of Cloud API via Wapikit
- ⚡ Quick setup: Start in hours, not weeks
- 🔄 Auto-updates: Always latest features
- 📊 Scalable: Works for 10 or 10 million messages
- 🔐 Secure: Hosted by Meta, integrated by Wapikit
- 📈 Integrated insights: Track replies, views, conversations easily
Upcoming: Credit Line Sharing
Launching soon — no more juggling Meta billing!
- Pay directly via Wapikit for WhatsApp messages
- Get unified billing + better volume discounts
- Set monthly spend limits, recharge via credits
- Track per-campaign spend with built-in analytics
- Simplify compliance and reporting
What’s Coming Next
We’re constantly improving Wapikit to help you market smarter:- Smarter AI: More intelligent conversation handling + auto follow-ups
- Deeper insights: Campaign analytics, customer behavior heatmaps
- E-commerce flow: Add-to-cart, browse, purchase inside WhatsApp
- Multi-channel messaging: WhatsApp + future Instagram and more
- CRM integrations: Sync with your existing systems
Want early access to new features? Just email us at sarthak@wapikit.com
Data Privacy & Security
Wapikit is built with privacy and compliance at its core.Data Protection
- Encrypted storage (AES-256)
- Encrypted transit (TLS 1.2+)
- Role-based access controls
- MFA for internal systems
- Continuous backups + monitoring
Data Usage Policy
We don’t sell, rent, or train AI on your private data.
- Your data is only used to provide Wapikit services
- No PII is used for analytics or logs
- Conversation content never trains AI without consent
- We follow strict retention policies
Compliance Standards
- GDPR-compliant
- CCPA-ready
- WhatsApp Business Policy-aligned
- Internal security training + audits
- Transparent terms & privacy policy
Your Security Checklist
- Use strong, unique passwords
- Enable 2FA
- Rotate API keys regularly
- Remove old team members’ access
- Monitor login activity
- Report suspicious behavior immediately
Keep your team tight, your access clean, and your data safe.
WhatsApp Business Policy Compliance
Wapikit helps you follow Meta’s rules without the guesswork.- ✅ Pre-approved message templates
- ✅ Opt-in tracking + audit logs
- ✅ Quality rating monitoring
- ✅ Session window enforcement
- ✅ Built-in compliance alerts
You are still responsible for following WhatsApp’s business policies.
Read more: WhatsApp Business Platform Guide
Read more: WhatsApp Business Platform Guide
Need Help?
1
Check Knowledge Base
Visit Knowledge Base for guides, FAQs, and tutorials.
2
Talk to Support
Reach us at sarthak@wapikit.com or use the live chat widget inside your dashboard.
3
Join the Community
Get support and ideas from other builders in our Slack community.
You’re now equipped with everything you need to run a secure, scalable WhatsApp operation using Wapikit.